📦Shipping FAQs

What are the shipping charges ?

Shipping is FREE across India for prepaid orders! COD may have a small extra fee depending on your pincode.

What are the shipping charges for COD ?

COD comes with a small extra charge (₹50–₹80). It depends on your location.

Do you ship overseas ?

Yes, we ship internationally 🌍 just DM us or contact on WhatsApp for rates and availability.

When will my products be shipped ?

We usually dispatch your order within 2 days of confirmation.

If there’s a slight delay, it’s actually a good sign your product is so fresh, it’s still in the making! That means we’re preparing a new batch just for you, and it might take a few extra days to ship.

How long does delivery take ?

To major cities, We ship through Amazon. It takes around 4-6 days for delivery in most cases.

To smaller towns We ship through Delhivery. They take somewhere around 6-10 days for delivery.

Who is your shipping partner ?

Amazon for for major cities and towns.

Delhivery for interior locations.

My product arrived damaged.

Our heartfelt apologies for this experience.

We truly understand how disappointing this can be, and we take full responsibility.

🙏 Kindly email us at hineriherbal@gmail.com with the following details:

1.Your order number and phone number
2.Clear photos of the damaged product

Once we receive these, we’ll ship out a fresh replacement package the very next day absolutely free of cost.

Your satisfaction means everything to us. 💚

A product is missing from my order.

We do our best to ensure accurate packing, but if something goes wrong, we’re truly sorry.

Your experience matters to us, and we deeply regret the inconvenience.

🙏 Please email us at hineriherbal@gmail.com with the following details:

1.Your order number and phone number
2.Photos of the box and all the products you received

We take full responsibility and will ship the missing item the very next day completely free of cost.

Thank you for your understanding and support.

It’s been over 10 days and I haven’t received my order.

We sincerely apologize for any delay in shipping.

Occasionally, delivery issues do occur but please don’t worry. We’re always here to help and will do everything we can to make sure your order reaches you safely and quickly.

📩 Just write to us hineriherbal@gmail.com with your order number, and our team will assist you promptly!